Validation: Homeowners must complete a brief questionnaire (7 questions) to validate the Homeowner’s Transferable Limited Warranty™ . The O’Hair Customs™ dealer from whom you received this information participates (via the questionnaire) in the Homeowner Rated™ program and is identified by displaying the “HR” emblem.
Defect Coverage: Limited to a period of seven years from installation, O’Hair Shutters, Ltd. will arrange, at no cost, for repair or replacement of components of O’Hair Exteriors™ installed by an authorized dealer for defects determined by O’Hair Shutters, Ltd. to be in the original manufacture. In the event of a product design change, defect replacements may be made using a later design.
Limitations: Should a paint finish fail prematurely, refinishing costs will be charged on a pro-rata basis (e.g. if paint finish only lasts 4 years, O'Hair pays 1/5th of refinishing costs). O'Hair Exteriors™ with optional Cutek Extreme™ oiled finish require occasional re-coating and thus, the finish is not covered by this warranty. This limited warranty does not cover O’Hair Exteriors™ that have been removed, modified, and/or re-installed by anyone other than the original dealer or other O’Hair Exteriors™ dealer. This limited warranty is in lieu of all other obligations, liabilities, or warranties, implied or expressed. In no event shall O’Hair Shutters, Ltd. be liable or responsible for incidental or consequential damage, loss, cost, or expense, whether direct or indirect, resulting from product defects covered by this warranty.
Service: To obtain warranty service, contact your O’Hair Exteriors™ dealer. If you need assistance in contacting your dealer, visit our dealer locator or call 800-582-2625.
O’Hair Shutters, Ltd.
PO Box 2764 Lubbock, TX 79408
Toll Free: 800.582.2625 firstname.lastname@example.org